Home / Privacy Page

Privacy Page

Last updated: 16 September 2026

Atom & Ivy respects your privacy. This policy explains how we collect, use, store and share personal information when you visit our website, place an order or contact our support team.

Information we collect

We may collect your name, email address, phone number, billing and delivery address, order details, payment status, device information, IP address, cookie data and messages sent to customer support. Card and UPI credentials are processed by authorised payment providers and are not stored by Atom & Ivy.

How we use information

We use your information to process and deliver orders, provide order updates, prevent fraud, handle returns and refunds, improve the website, comply with legal obligations and—with your permission—send product news and offers.

Sharing and retention

Information may be shared only as needed with payment gateways, logistics partners, technology providers, professional advisers and government authorities where legally required. We retain information only for as long as necessary for the stated purpose, accounting, dispute resolution and legal compliance.

Your choices

You may request access, correction or deletion of eligible personal information, withdraw marketing consent, or raise a privacy concern by emailing hello@atomandivy.com. Essential cookies may be required for cart, checkout and security functions.

Security and updates

We use reasonable administrative and technical safeguards, but no online system is completely risk-free. Material changes to this policy will be posted on this page with a revised date.